Q1: What payment terms will you accept?

A: Usually, we accept a 30% down payment of L/C or T/T, and please pay balance when you receive BL copy and loading photos.

Q2: What is your delivery time?

A: For standard machines, delivery time is about 35-45 days after receiving the down payment.

Q3: What services would you provide if I made a purchase from you?

A: Our well-trained professional service team provides high-quality time services in a very friendly manner. In order to achieve a good customer experience, pre-sale content includes advice on the correct physical condition of the product. What you need to do is inform us of your needs.

For after-sales service, in order to minimize downtime, we provide air freight for spare parts within the guaranteed range within 5 working days.

We have professional technical personnel to support trouble free cleaning and maintenance.

For European customers, we have built Everun Europe in Germany to provide timely technical support, as well as machine trials and spare parts delivery.

Also we will visit our dealers and customers to learn their experience with our machine.

Q4: What is your main market?

A: Europe, North America, South America, Oceania, Southeast Asia, Africa, East Asia, etc.

Q5: How to load container?

A: Everun transport packaging team helps to transport the machine in safe and secure way without any damage. And one unit can fit 20gp container, 2 untis fit 40hq cotnainer.

Q6: What certificate do you have?

A: All of our products passed CE certificate issued by TUV, so they can enter Europe without problem. And some of our engine have EPA certificate. There is EAC certificate for Russian market. We also have ROFS and FOPS certificate, appearance patent, COC document and so on.

Q7: What products can you offer now?

A: Currently we can offer below products, you can realize one-stop purchase from Everun.

Wheel loader: 0.4ton- 6ton

Excavator: 0.6ton to 52ton

Forklift: diesel forklift 1.5ton to 10ton, electric forklift 0.75ton to 3.5ton

Electric stacker

Electric pallet truck

Skid steer loader

Q8: How do you ensure your quality?

A: First we adapt best quality spare parts on our wheel loader.

1. engine is Chinese famous brand such as Xichai, Xinchai, Yunnei, Changchai and so on.

2. Our gearbox is best from our local market. The shell is as thick as 1.2cm, which is 0.3-0.4cm thicker than others.

3. Our axle is best too, the artwork, seal bearing, gear are all best.

4. Our pump, valve, motor are with good quality.

5. Our electric connector is waterproof, Oil tube cover is made by nylon, not easy broken and can use longer time. Seat, lamp are CE approved with good quality.

Secondly, we have strict quality control.

1. before production, our QC team check the spare parts .

2. During production, there is routing inspection.

3. After finish production and before loading container, our QC team will test the machine and inspect details again.

4. When dealers receive the machine, they will inspect the machine.

5. During the using, customers will make regular maintenance.

Q9: I want to use for snow removal, what attachment do you recommend?

A: Various attachment can be used for snow removal, such as snow bucket, plain bucket, snow blade, V- snow blade, snow blower, sand spreader, salt spreader and so on.